Privacy Policy
At Quest and Thrive, our privacy policy has been designed with you in mind. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store and protect your data when you engage with our services, including visiting our website and participating in our wellness events.
Data Controller
The data controller responsible for your personal information is Quest and Thrive Ltd whose office is located at Quest and Thrive Ltd, Foildarrig, Duagh, Co Kerry, Ireland.
Information Collection and Use
We collect personal information to provide you with our services, enhance your experience, and communicate effectively. Here’s how we handle different types of data:
1. Website Data: We log information such as your IP address, visit times, pages visited, browser type, and cookies for analytical purposes. This data helps us understand site traffic and improve our online presence but does not identify you personally.
2. Communications: If you contact us via email or our website forms, we may collect your name, email address and other details you provide. This information is used solely to respond to your inquiries and manage communications.
3. Booking information: When booking our events, we collect information like your name, contact details and payment data. This data is necessary to confirm bookings, communicate event details and provide relevant updates about our offerings.
4. Event participation: To ensure a personalised and safe experience, we may gather information related to your health preferences or dietary restrictions (when applicable), strictly for event coordination purposes.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. We primarily use session cookies, which are temporary and deleted once your browser is closed. Session cookies do not collect personal data and are used to improve site functionality. You have the option to manage or disable cookies in your browser settings, but doing so may affect the functionality of our website.
How We Use Your Data
1. To process and manage event bookings.
2. To improve our website performance and tailor content.
3. To communicate event details, updates and offers (with your consent).
4. To ensure the safety and comfort of our event participants.
Your Rights Under General Data Protection Regulations (GDPR)ata
You have specific rights under data protection laws, including:
– Right of access: Request details of the personal data we hold about you.
– Right to rectification: Correct inaccuracies in your personal data.
– Right to erasure: Request the deletion of your personal data where applicable.
– Right to restrict processing: Limit how we use your data.
– Right to data portability: Receive your data in a structured, commonly used format.
– Right to object: Object to certain data uses, such as direct marketing.
To exercise any of these rights, please contact the Quest and Thrive data controller in writing at Quest and Thrive, Foildarrig, Duagh, Listowel, Co Kerry.
Transaction Security
For secure payment processing, we use trusted third-party providers that adhere to stringent security protocols, including SSL encryption. Your financial information is never stored on our servers and is handled according to the highest security standards.
Data Sharing and Third Parties
Quest and Thrive works with expert, fully insured teachers and service providers. We only share your information with these third parties when necessary for event coordination and only under strict data protection agreements. We do not sell, rent or otherwise disclose your personal information to external parties for marketing purposes.
Data Retention
We retain personal data only for as long as necessary to fulfill our services or as required by law. Non-essential data is securely deleted when no longer needed.
Changes to This Privacy Policy
We may update this policy from time to time. The most current version will always be available on our website. We encourage you to review our Privacy Policy periodically for any updates.
Disclaimer
Quest and Thrive Ltd does not control the privacy policies of any other sites to which we provide hyperlinks or might suggest or recommend in any way. Disclosing personal information voluntarily on sites hyperlinked to, or suggested by, Quest and Thrive Ltd is done at your own risk.
